Dynamics 365 marketing

Innovative Marketing Strategies for Your Success

Elevate your marketing strategy with Dynamics 365, the comprehensive solution for data-driven campaigns and personalized customer engagement. Harness the power of AI and automation to maximize your reach and drive measurable results.

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Dynamics 365 Marketing

Dynamics 365 Marketing is an all-in-one marketing automation solution that helps businesses create personalized customer journeys, automate campaigns, and analyze customer interactions. With its intuitive interface, you can easily manage multichannel campaigns, from email to social media, and gain insights to optimize your marketing strategies. It’s the perfect tool for generating leads, nurturing relationships, and enhancing brand loyalty

Benefits Of Dynamics 365 Marketing

Centralizes business apps
Offers remote access
Improves decision-making
Automates workflows
Enhances security and compliance
Simplified Multi-Channel Campaigns
Extensive Customer Insights
Insights & Reporting

Features of Dynamics 365 Marketing

Real-time marketing

Create real-time customer journeys based on the signals and profile from data collected. Real-time enables you to trigger journeys based on signals and customer profiles in real-time. Marketing features include customer journeys, mobile messaging across content and journeys.

Outbound marketing

Streamlines sales and marketing processes. This tool integrates seamlessly with Microsoft Teams to manage and organize live events and webinars. Outbound marketing provides email and social channels, but you can also create your own.

Lead Generation and Management

Dynamics 365 Marketing provides tools for generating and managing the leads. This includes creating and running the targeted marketing campaigns, capturing leads from various channels, and tracking their all engagement with marketing content that provides.

Marketing Insights

Users can gain insights into customer behavior and preferences through analytics. This information helps marketers to make data-driven decisions and refine their strategies for better results in marketing.

Customer Journey Automation

Organizations can design and automate customer journeys based on customer interactions and behaviors. This includes setting up triggers, workflows, and sending personalized content to leads and customers at different stages of journey.

Email Marketing

Dynamics 365 Marketing allows users to create and send targeted email campaigns. It includes features for designing visually appealing emails, personalizing content, and tracking email performance through analytics.

Event Management

The module supports end-to-end event management, from planning and promotion to registration and follow-up. Users can create branded event websites, manage attendee registrations, and track event ROI.

Integration with D365 CRM

D365 Marketing is seamlessly integrated with other modules within the Dynamics 365 suite, such as Sales and Customer Service. This ensures a unified view of customer data and facilitates a smooth handoff of leads from marketing to sales.

Lead Scoring and Qualification

Users can define lead scoring models to prioritize and qualify leads based on their engagement and interactions. This helps your sales teams to focus on leads that are more likely to convert into customers.

Frequently Asked Questions

What does Dynamics 365 marketing do?

Dynamics 365 helps create seamless customer experiences. Enhance customer experiences with Dynamics 365 Customer Insights—a comprehensive, end-to-end solution.

Dynamics 365 Marketing: What's new?

Multi-channel campaigns, lead management, event management, marketing analytics, and integration with Dynamics 365 Sales are some of the key features of Dynamics Marketing 365 (now called Dynamics 365 Customer Insights).