Dynamics 365 Automotive Accelerator

Drive Innovation with Automotive Accelerator

Drive innovation in the automotive industry with Dynamics 365 Automotive Accelerator, offering tailored solutions for connected experiences and efficient operations. Accelerate development, enhance customer engagement, and streamline your supply chain with advanced analytics

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Dynamics 365 Automotive Accelerator

Dynamics 365 Automotive Accelerator is a set of solutions and capabilities within the broader Dynamics 365 platform that is designed to address the specific needs and challenges of the automotive industry. It provides a pre-built framework and set of functionalities to help automotive organizations accelerate the implementation of Dynamics 365 for their business processes.

Features of Dynamics 365 Automotive-Accelerator

Industry-Specific Data Model

The Automotive Accelerator includes a tailored data model that is specific to the automotive industry. This data model encompasses entities and relationships relevant to automotive business processes, such as vehicle sales, service.

Connected Customer Experience

The accelerator focuses on enhancing the customer experience by providing a 360-degree view of customer interactions. This includes managing customer data, vehicle ownership information, and customer service histories in a centralized system.

Sales and Service Management

Dynamics 365 Automotive Accelerator addresses key aspects of automotive sales and service processes. It helps manage leads, opportunities, and customer service requests related to vehicle sales and maintenance.

Vehicle Lifecycle Management

The accelerator supports the management of the entire vehicle lifecycle, from sales and delivery to service and maintenance. This includes functionalities related to vehicle configuration, inventory management, and maintenance schedules.

Integration IoT and Telematics

In line with the evolving trends in the automotive industry, the accelerator provides capabilities for integrating with Internet of Things (IoT) devices and telematics data. This integration can facilitate real-time monitoring of vehicle health, performance, and usage.

Dealer Management

For organizations with dealer networks, the Automotive Accelerator includes features to manage dealer relationships, track dealer performance, and facilitate communication and collaboration between manufacturers and dealers.

Digital Marketing and Customer Engagement

The accelerator supports digital marketing initiatives and customer engagement strategies specific to the automotive industry. This may include personalized marketing campaigns, customer loyalty programs, and targeted communication.

Predictive Analytics

Dynamics 365 Automotive Accelerator may leverage predictive analytics capabilities to help organizations make data-driven decisions. This could involve predicting customer preferences, optimizing inventory levels, and improving overall business efficiency.

Scalability and Customization

Like other Dynamics 365 solutions, the Automotive Accelerator is designed to be scalable and customizable. Organizations can tailor the system to meet their unique business requirements and adapt it as their needs evolve.