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Dynamics 365 project operations

Optimize Your Projects with Project Operations

Optimize your projects with Dynamics 365 Project Operations, delivering end-to-end visibility and seamless collaboration. Manage resources, track progress, and drive profitability with advanced planning and automation tools.

Dynamics 365 Projects Operations

Project Operations module within Dynamics 365 is designed to help organizations manage and streamline their project-based operations. It integrates with other Dynamics 365 modules to provide a comprehensive solution for project planning, execution, and financial management.

Benefits Of Dynamics 365 Projects Operations

  • Improved overall visibility 
  • Expertise in project management 
  • A well-organized financial report 
  • Teamwork and process integration 
  • Enhanced deal management experiences 
  • Resource allocation and utilization improved 
  • Time tracking and expense management systems 

Features of Dynamics 365 Projects Operations

Project Planning

Dynamics 365 Project Operations allows organizations to plan and structure projects efficiently. This includes defining project tasks, milestones, timelines, and dependencies to create a comprehensive project plan.

Time and Expense Tracking

Project Operations supports accurate tracking of time spent on project tasks and allows users to submit expenses related to project activities. This information is crucial for project cost management and billing purposes.  


Resource Management

The module helps to manage and allocate resources effectively for project tasks. This includes tracking resource availability, skills, and assignments to ensure that the right personnel are assigned to the right projects.  

Financial Management

The module includes features for financial management related to projects. This includes budgeting, invoicing, and cost tracking to ensure that projects are financially viable and align with organizational goals.  

Customer Billing

Project Operations facilitates accurate and timely billing for project work. Organizations can generate invoices based on time and expense data, and the system supports various billing methods, such as fixed-price contracts, time and materials.  

Integration with Sales and Customer Service

This module seamlessly integrates with other Dynamics 365 modules, such as Sales and Customer Service. This ensures a unified view of customer interactions, from initial sales inquiries to project delivery and ongoing support.  

Project Collaboration

The module supports collaboration among project team members by providing tools for communication, document sharing, and task management. This enhances teamwork and ensures that project-related information is easily accessible.

Scalability and Customization

The module is designed to be scalable and customizable to accommodate the specific needs of different industries and organizations. Users can customize project entities, workflows, and business rules to align with project management processes. 

Mobile Accessibility

Project team members can access relevant project information, update statuses, and submit time and expenses through mobile applications. This facilitates real-time collaboration and ensures that project data is up to date 

Frequently Asked Questions

Dynamics 365 Project Operations: What is it?

Project Operations is the newest Dynamics 365 app. Specifically, it is a pure-play Professional Services Automation tool. Combined with other Dynamics 365 apps (such as Sales or Finance), it can also be used as a service-centric ERP system.

Does it integrate with Microsoft Project?

Definitely! In Project Operations, project managers will be able to plan directly inside Microsoft Project.

Project Operations: who can work there?

Dynamics 365 Project Operations supports the following personas – Account Manager, Project Manager, Partner Manager, Resource Manager, Team Member, Project Accountant.

What are the areas of Dynamics 365 Project Operations?

The Dynamics 365 Project Operations solution covers all aspects of the billable project lifecycle, including sales, project planning, resource management, time, expense entry and approval. Managing project costs, pricing, and actuals, billing, and financial reporting.

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